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Customer Reviews
CRANE'S CREATIONS INC.
Local Lakewood, WA florist
Average Customer Rating: 4.9 of 5 stars. (106 reviews)
Date: May 22, 2018
Name:

State/Province: WA

Crane's has been a go-to for my Idaho-based daughter for over 25 years. She is always impressed by the service. I'm always impressed by the product. The current bouquet is a mixed arrangement with an enormous quantity of different flowers - far more blossoms than you would expect. I thank you for being a constant in this changing world- a company on which you can always count to deliver more than you expect.
Date: May 22, 2018
Name:

State/Province: WA

Beautiful arrangement and very very easy online ordering process
Date: May 21, 2018
Name:

State/Province: WA

Crane’s created a beautiful wrist corsage for my son’s date. Timely and professional. Thank you.
Date: May 13, 2018
Name:

State/Province: WA

Great service! Quick orders and helpful and polite staff! Would definitely order from them again in the future.
Date: May 12, 2018
Name:

State/Province: WA

Beautiful plant that seems really healthy!
Date: May 04, 2018
Name:

State/Province: MS

Gorgeous arrangement!! Thank you so much!!
Date: Apr 28, 2018
Name:

State/Province: WA

I appreciated the fact that when I'd forgotten to sign our names after the message, your employee called and asked if I'd like to add it. Great service!!
Date: Apr 10, 2018
Name:

State/Province: WA

Gorgeous flowers and fast service!
Date: Apr 09, 2018
Name:

State/Province: WA

The arrangement was incredible! It easily exceed my expectations. The stargazer lily buds were not fully bloomed yet, so they called and offered to add white lilies that were fully bloomed and it turned out great. Can't wait to see the whole arrangement in full bloom. The delivery was also right on time. Very friendly and helpful. Thanks!
Date: Apr 05, 2018
Name:

State/Province: WA

The entire online ordering process was simple and easy to use. For an online ordering option it could not have been better. The arraignment was beautiful, delivery was prompt, and we're still enjoying the last bit of the flowers. They held up now for almost 3 weeks. That's quality for the cost. Thank you.
Date: Apr 03, 2018
Name:

State/Province: SC

I was impressed with the beautiful Easter floral arrangement that I ordered for my 96 year old mother. A family member took a picture of it & sent it to me. I've ordered from other online sites before and was often disappointed by the results....so, I guess I was expecting another average looking floral presentation. It was a wonderful surprise to see the "creation" was beautifully well done. Crane's will be my "go to" place for orders from now on. Thank you!!
Date: Mar 31, 2018
Name:

State/Province: WA

Having previous experience with this florist made me think they could handle my order while I was out of state on vacation so I placed my request via the internet. Reports received from the receiving party of the beautiful bouquet and balloon was just as I expected; Perfect! Thanks again Cranes!!
Date: Mar 22, 2018
Name:

State/Province: WA

Received very positive feedback about floral arrangement and the timely manner in which it was received. Thanks much. Will definitely use your business again in the future.
Date: Mar 17, 2018
Name:

State/Province: FL

I was extremely please with the tulips and candy that was sent to my friend for her birthday. She was very pleased and sent me a picture of the tulips. They were colorful and beautiful. Thank you so much for your quick service as well.
Date: Mar 16, 2018
Name:

State/Province: WA

The flower arrangement was beautiful and someone called me saying they can deliver it that same day for the viewing instead of the next day.
Date: Mar 15, 2018
Name:

State/Province: WA

The flowers were breathtaking...however, more importantly, CC continues to be on top of their game. Always professional and courteous with their customers, they are my “go to” florist whenever I’m looking to have a floral arrangement delivered to my mother. Signed Very Satisfied Customer.
Date: Mar 05, 2018
Name:

State/Province: WA

I ordered flowers for my wife’s birthday to be delivered at her work but after finding out that she had left for the day, Crane’s Creations graciously offered to deliver to our Gig Harbor after hours. Not only did that exceed my expectations but the flower arrangement was absolutely gorgeous!! We enjoyed them for almost 3 weeks. I will always be grateful.
Date: Mar 03, 2018
Name:

State/Province: WA

Thank you for always taking such great care of our customers, we appreciate it and recommend you to them often to order direct. Roxanne Renton Flower Shop
Date: Mar 01, 2018
Name:

State/Province: TN

I have been always a 100 percent satisfied when I order from Crane's! After being disappointed with other online flower places, I won't buy from anyone but you. Thank you for delivering beautiful flowers, every time to my mom.
Date: Feb 28, 2018
Name:

State/Province: NC

I was not initially satisfied because I was told one thing and another thing happened. I spoke with the manager/owner (?) and he got to the bottom of it and even offered a remedy which I declined after all turned out well. I was very impressed that he researched it, found my gift, and I and my girlfriend are happy now. Thank you very much! Shawn Bethay
Date: Feb 28, 2018
Name:

State/Province: WA

My wife loved her Valentine flowers! They still look and smell amazing! Thank you for the fantastic arrangement!
Date: Feb 28, 2018
Name:

State/Province: WA

I am very happy with the flower arrangement that was delivered to my valentine. It looked so much nicer in real life than it did in the photo on the website. Very pleased. And more importantly, SHE was very pleased. ;-) Do yourself a favor and order your loved one a Crane Creation!
Date: Feb 28, 2018
Name:

State/Province: WA

Flowers arrived on time in fantastic condition! Beautiful bouquet and my wife loved it.
Date: Feb 23, 2018
Name:

State/Province: WA

My friend loved, loved the flowers. Did a wonderful job. Thank you .
Date: Feb 16, 2018
Name:

State/Province: WA

Yes, the arrangement was beautiful.
Date: Feb 15, 2018
Name:

State/Province: WA

As always, Crane's Creations delivered a beautiful arrangement! They are the only florist I use and have always recommended! Thank you!
Date: Feb 14, 2018
Name:

State/Province: WA

Flowers were very fresh, delivery on time, and the arrangement professionally done.
Date: Feb 12, 2018
Name:

State/Province: WA

Always beautiful!! Thank you for a perfect arrangement :-)
Date: Feb 02, 2018
Name:

State/Province: WA

The flowers were absolutely beautiful!! Thank you so much for such professional service!!!!
Date: Jan 30, 2018
Name:

State/Province: WA

Got flowers delivered on time and they looked gorgeous. So happy with the reaction I got from them!
Date: Jan 29, 2018
Name:

State/Province: WA

Your website design was excellent and easy to navigate, and the arrangement was on-time and beautiful!
Date: Jan 20, 2018
Name:

State/Province: AZ

Great fast service!
Date: Jan 18, 2018
Name:

State/Province: MI

As always, the flowers I ordered were delivered in a timely fashion and according to the recipients, were just lovely. I do so appreciate knowing that you are there to take care of my floral needs when I am so far away. You do an outstanding job and I THANK YOU SO MUCH.
Date: Jan 13, 2018
Name:

State/Province: WA

The flower arrangement was absolutely beautiful and fresh. Four days later it still looks beautiful. Thank you!
Date: Jan 05, 2018
Name:

State/Province: TX

Cranes has always come through with wonderful arrangements. This last order I put in first thing in the morning and it was delivered that evening! Thank you so much.
Date: Jan 03, 2018
Name:

State/Province: WA

They went ABOVE AND BEYOND what was expected. My mom left work early and was not there when Kari delivered the flowers. She called me to let me know and I asked if I could pick them up later to take them to my Mom. She then asked where she lived and offered to take them and actually apologized to me because it would be a few hours until she could make it there. Excellent customer service. Will be taking Kari a gift card now that the holidays are over.
Date: Jan 03, 2018
Name:

State/Province: WA

We love Crane's Creations. Have used you for years and have never been embarrassed by the arrangements. Thank you, Carol
Date: Dec 28, 2017
Name:

State/Province: WA

Great service
Date: Dec 26, 2017
Name:

State/Province: WA

Since 1972 we have enjoyed your shop. Today I am enjoying a lovely table arrangement from your shop. Thanks for follow up call after leaving delivery
Roma Crane's Reply:
Date: Dec 26, 2017, 3:18 pm

Thank you, Beverly and Happy New Year to you!
Date: Dec 19, 2017
Name:

State/Province: HI

Amazing service, they get back to you pretty quick emailing them. I ordered flowers for my aunt from Hawaii and they deliver for you the flower arrangement was amazing and fresh unlike other online florist! will 100% recommend to others!!! Thank you so much!!!
Date: Dec 11, 2017
Name:

State/Province: WA

lovely , fresh arrangement. It came as a surprise! It is a very good thing that the delivery service called to alert us that it was on the front porch or we would not have found it. that is a wise system you use.
Date: Dec 10, 2017
Name:

State/Province: WA

I have received a beautiful Poinsettia and a floral arrangement from Crane's recently. They do excellent work and the flowers stayfresh for a long while!!
Date: Nov 24, 2017
Name:

State/Province: WA

Beautiful arrangement it is the center piece of our dinningroom
Date: Nov 16, 2017
Name:

State/Province: WA

Flowers were easy to order, they were delivered on time, and they looked better than the picture on the website!
Date: Nov 12, 2017
Name:

State/Province: WA

Thank you for delivering our order so quickly! The recipient was very touched by the arrangement.
Date: Oct 16, 2017
Name:

State/Province: WA

We ordered a corsage for homecoming it turned out beautiful and there prices were unbeatable. The staff was very sweet and helpful.Thank you
Date: Oct 15, 2017
Name:

State/Province: WA

We ordered a corsage online. Pickup was fast and easy, the flowers were fresh and beautiful and held up well. Great experience. Would recommend.
Date: Oct 14, 2017
Name:

State/Province: WA

Recipient received them when you said she would and was very happy with them. Thank you.
Date: Oct 13, 2017
Name:

State/Province: WA

The arrangement was beautiful!! The flowers were healthy and not wilted.
Date: Oct 06, 2017
Name:

State/Province: WA

Great flowers. Very plesased with the product. Thanks!
Date: Oct 06, 2017
Name:

State/Province: OK

Ordered floral arrangement for the grandmothers funeral (of a girl on my daughter's college volleyball team). It was last minute, and out of state, & I did not even know what flowers or colors to send, but Crane's Creations said they would do a good job and they exceeded expectations and did an awesome job! The girl sent pictures: it was a beautiful arrangement. Very pleased with their service! Do not hesitate to call Crane's Creations!
Date: Sep 09, 2017
Name:

State/Province: WA

Excellent arrangement. Flowers were very fresh. Nice presentation
Date: Jul 26, 2017
Name:

State/Province: WA

My recipient said as of 2 days ago, that her flowers were still beautiful. Only the lilies had dropped their petals. She seemed very happy indeed to have received them. Thank you.
Date: Jul 10, 2017
Name:

State/Province: WA

Was very pleased with my wedding arrangements. You have been a part of my life for a long time. I knew Joanne long ago when we both taught school.
Date: Nov 19, 2016
Name:

State/Province: WA

Impeccable job. Timely delivery! I will use their service again.
Date: Nov 18, 2016
Name:

State/Province: UT

Thank you for making a wonderful bouquet for my sister. She sent me a picture. As a fellow florist I was delighted with the arrangement! I couldn't have done it better myself :) Thanks again. Kim
Date: Nov 10, 2016
Name:

State/Province: OR

You guys were WONDERFUl with attention to detail and a beauuuuutiful arrangement for my Dad's 80th. Thanks for going out and grabbing the right blend of see's chocolates, even.... It was perfect.
Roma Crane's Reply:
Date: Nov 10, 2016, 2:48 pm

Thank you, Nancy! So happy your Dad was able to enjoy a special birthday at Thornewood :)
Date: Oct 12, 2016
Name:

State/Province: WA

Thank you so much for delivering a beautiful arrangement! My parents loved it! Always happy to use a local florist & happy when it turns out well.
Date: Apr 07, 2016
Name:

State/Province: AB

I wouldn't think of anyone else to send flowers with in Lakewood or Tacoma. Thank you for being so good at what you do and of course, for being longtime friends.
Roma's Reply:
Date: Apr 08, 2016, 12:46 pm

Thanks, Ted...We appreciate you, your business and your kinds words. Hope we get to see you again soon!!
Date: Dec 27, 2015
Name:

State/Province: WA

You outdid yourselves! Our arrangement is so beautiful!!! I loved the red gerbia daisies. Everyone commented on it.
Roma Crane's Reply:
Date: Dec 28, 2015, 12:14 pm

Thank you, Jeff! Happy New Year to you and your family!
Date: Jun 04, 2015
Name:

State/Province: WA

The flowers were beautiful and delivery man pleasant. I know from the past that Crane's does a great job.
Date: Jun 04, 2015
Name:

State/Province: WA

The flowers were beautiful and delivery man pleasant. I know from the past that Crane's does a great job.
Date: Mar 07, 2015
Name:

State/Province: FL

Your service and delivery were outstanding. I've had many comments about the quality and lushness of the dish garden you sent to my aunt. Thank you!
Bob and Roma Crane's Reply:
Date: Mar 07, 2015, 10:23 am

Sharon, thank you for your kind words. We are so happy your Aunt is enjoying the gift your sent her!
Date: Nov 05, 2014
Name:

State/Province: MI

As always, your company does a wonderful job for me when I call to order flowers for my family in the Tacoma, Lakewood area. I always know that the arrangements will be beautiful and delivered with care. thank you so much for being there for me.
Date: Oct 18, 2014
Name:

State/Province: WA

I received the most beautiful arrangement I believe I have ever seen yesterday that was done by Crane's. Looked like they were picked that morning!
Date: Sep 24, 2014
Name:

State/Province: IN

I ordered a birthday arrangement for my granddaughter the arrangement was amazing better then pictured. Judy helped me put the order together and they were right on time with our busy schedule. I will continue to use Cranes for all my floral needs.
Date: Aug 20, 2014
Name:

State/Province: WA

I have used a few different flower shops over maybe the last 10 years and I have always found Cranes Creations to deliver what I have requested be sent to my partner on those very important occasions when I could not be there but wanted to remind her of my strong feelings for her. She always reported that the flowers and balloons were VERY nice and looked outstanding! That was enough for me. A good product that lets my partner know I am thinking about her means a lot to me. Small details mean a lot. Thanks, Cranes, for delivering what you say you will deliver. Jerry Sheridan
Date: Jul 16, 2013
Name:

State/Province: WA

I was very satisfied with the selection and appearance of the flower arrangement. I can highly recommend Crane's Creation.
Date: Mar 11, 2013
Name:

State/Province: WA

Crane's Creation has always been my choice, I went to school with John.
Date: Feb 27, 2013
Name:

State/Province: WA

Date: Feb 22, 2013
Name:

State/Province: WA

All arrangements I have order from Cranes have been fabulous, the staff is very professional .
Date: Dec 29, 2012
Name:

State/Province: WA

Both my Mother and I have recieved several arrangements from Cranes Creations. I highly reccomend them. The floral arrangements are always stunning, the staff friendly and very knowledgable. The flowers last for a long time! Thank you Bob and staff for bringing joy!
Date: Dec 24, 2012
Name:

State/Province: WA

Crane's Creations was my first and only choice for wedding flowers. They did an outstanding job on all the bouquets, table arrangements and boutonniere. My bouquet was beyond my expectations! I can't say thank you enough for taking such good care of us. You and your staff is amazing!
Date: Oct 26, 2012
Name:

State/Province: OR

We appreciated the feed back concerning the lack of Calla lillies. Your substitute flower was perfect both color wise and design. The bouquet really brightened the day for my sister who had just experienced a very traumatic health situation.
Date: Aug 24, 2012
Name:

State/Province: PA

My daughter loved the arrangement. Thank you!!
Date: Jul 27, 2012
Name:

State/Province: MI

My daughter-in-law said the flowers were beautiful. Thanks.
Date: Jul 24, 2012
Name:

State/Province: WA

Fabulous customer service! Knowledgeable and professional staff - took the time to understand and create what I wanted. Many thanks! Highly reccommend - I will be back!
Date: Mar 07, 2012
Name:

State/Province: WA

The best arrangements around. This is the only place I go, and their delivery is always fast.
Date: Feb 17, 2012
Name:

State/Province: WA

I always use Crane's Creations for all my flower needs: school dance corsages, funeral arrangements and any holiday arrangements I need. I have never had a bad experience with Cranes whether it was an in-store pick up or a delivery. Plus the sales clerks have been helpful and polite in person, and on the phone. My husband uses online services with no problems too. Thank you.
Date: Jan 21, 2012
Name:

State/Province: WA

I highly recommend Crane's Creations without hesitation. I would use them again. Everything was simply superb. Some artists use paint, Bob Crane uses flowers. Thanks Bob. Crane's lifted a huge load from us and made it look easy. On 3 days’ notice, Crane's created 5 wonderful original floral arrangements for my father's funeral and memorial service. These arrangements honored my father as an avid gardener. Everyone attending commented how original and beautiful they were. Bob Crane used different flowers across all the arrangements to great effect, just as we envisioned. He even added fresh cut blooms from our yard, in January. Bob personally picked them up at our address the night before delivery. Delivery to 2 locations was flawless - just as we discussed.
Date: Jan 04, 2012
Name:

State/Province: WA

Crane's consistently provides excellent service and the flowers ALWAYS are lovely and last!!
Date: Aug 08, 2011
Name:

State/Province: AZ

Date: Mar 03, 2011
Name:

State/Province: KS

Cranes made a great arrangement for me. Living in Kansas and not sure what you will get. They took very good care of my order. My daughter was really happy and the are very very pretty. Thank You!! I will be ordering again soon.
Date: Feb 18, 2011
Name:

State/Province: OR

Ww have been using Crane's services for years and have been always highly satisfied with the quality and freshness of the arrangements.
Date: Jan 22, 2011
Name:

State/Province: WA

Cranes always makes the best arrangements. I have done business with them for many years and will continue for years to come.
Date: Oct 12, 2010
Name:

State/Province: WA

I never saw the flowers but my wife said that she loved them. I am deployed and didn't realize that I made the order early Washington time and my wife got them that day. Thank you very much and I will definitely do business with you in the future.
Date: Sep 28, 2010
Name:

State/Province: TX

y'all were great when i needed to make changes or couldnt understand y'all helped
Date: Sep 27, 2010
Name:

State/Province: AZ

Thank you for the beautiful fruit basket! You made my father's birthday!
Date: May 24, 2010
Name:

State/Province: WA

Beautiful arrangement! Nice fresh flowers.
Date: Mar 31, 2010
Name:

State/Province: WA

Date: Feb 16, 2010
Name:

State/Province: WA

Beautiful arrangement!! Reasonable Prices!! Very friendly and professional staff!! Will definately do busy with again in the future!!
Date: Feb 13, 2010
Name:

State/Province: WA

Service with a smile.
Date: Nov 01, 2009
Name:

State/Province: WA

Crane's Creations is a "stellar" florist! Over the years, they have done fabulous arrangements for me, including my mother's funeral service, and most recently, my son's wedding. Bob and Roma Crane, plus employees, make every visit to their establishment welcoming, and personal. The assortment of gifts available have brought smiles, joy, and fun to many in my world-with "BOWS" attached!
Date: Sep 15, 2009
Name:

State/Province: WA

I had to come pick it up, but very timely service once I got there!
Date: Mar 26, 2009
Name:

State/Province: HI

Great customer service at Crane's! The staff is very friendly and professional and went above and beyond in my requests! I will recommend to anyone looking for a dependable florist - THANK YOU!!
Date: Dec 23, 2008
Name:

State/Province: WA

very high quality stems that last a long time. Much more for your money than most florists. HIGHLY recommend.
Date: Dec 09, 2008
Name:

State/Province: WA

Absolutely the most beautiful bouquets. Original designs. Prompt personal service.
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CRANE'S CREATIONS INC.
8207 Steilacoom Blvd SW
Lakewood, WA. 98498
Local: (253) 584-1400

All prices shown in US dollars


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